Help
Help & Support | Bullring Fabrics
Welcome to the Bullring Fabrics Help & Support page! We’re here to ensure your shopping experience is smooth and enjoyable. Whether you’re looking for assistance with an order, product details, or any other query, you’ll find the information you need here.
Frequently Asked Questions (FAQs)
1. How do I place an order?
Placing an order is easy!
1. Browse our collection and select your desired fabric.
2. Choose the quantity and click “Add to Cart.”
3. Proceed to checkout, fill in your details, and complete payment.
2. What payment methods do you accept?
We accept the following payment methods:
• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay and Google Pay
• Klarna and Clearpay
3. Do you offer fabric samples?
Yes, we provide swatches for most of our fabrics. Order a sample to ensure the fabric’s quality, colour, and texture match your needs. Please use the live chat function on the bottom right of the website to order your free fabric swatches
4. What is your delivery policy?
We deliver across the UK and internationally. Delivery times and costs depend on your location and the size of your order.
• UK Standard Delivery: 3–5 business days
• Express Delivery: 1–2 business days
• Next Day Delivery: 1 business day
• International Delivery: 1-4 business days
5. Can I return or exchange my order?
We accept returns for unused, uncut fabrics within 14 days of delivery. Custom-cut fabrics are non-refundable. Please contact us to initiate a return or exchange.
Contact Us
Still have questions? We’re here to help!
• Live Chat: available 24/7 365 days a year
• Phone: from Jan 2025 we will no longer have phone support
• Email: Reach out to sales@bullringfabrics.co.uk, and we’ll respond within 24 hours.
Helpful Tips for Choosing Fabric
1. Order Swatches: Before purchasing large quantities, order a swatch to see the fabric in person.
2. Know Your Requirements: Consider the weight, texture, and color of the fabric for your project.
3. Contact Us for Advice: Not sure which fabric suits your project? Our expert team is just a call or email away.
Why Choose Bullring Fabrics?
• Wide Selection: We offer a diverse range of fabrics, from everyday essentials to luxury materials.
• Expert Knowledge: With years of experience, we guide you to the perfect choice for your needs.
• Affordable Pricing: Enjoy competitive prices with no compromise on quality.
• Fast Delivery: We ensure your fabrics arrive on time, every time.
Thank you for choosing Bullring Fabrics. We look forward to helping you bring your creative visions to life!